Below are some frequently asked questions that many new clients ask before signing on to our services.

How often should I get my house cleaned?

There is no one-size-fits-all answer to this question. The frequency of getting your house cleaned depends on various factors such as the size of your home, number of people living in it, and lifestyle. However, a general rule of thumb is to get your house cleaned once a week or every two weeks. This can also vary depending on your budget and the level of cleanliness you desire.

What tasks are included in regular house cleaning?

Regular house cleaning typically includes dusting, vacuuming, mopping, cleaning bathrooms and kitchens, taking out trash, and making beds. Some companies may offer additional services such as laundry, changing bed linens, and cleaning inside appliances for an extra fee.

Is it necessary to be present during the cleaning?

It is not necessary to be present during the cleaning as long as you trust the cleaner and have made arrangements for them to access your home. Many homeowners prefer to schedule cleanings while they are at work or away from home. However, if you have any specific requests or instructions, it is recommended to be present during the first few cleanings to communicate them directly to the cleaner.

How long does a typical house cleaning take?

The duration of a house cleaning session can vary depending on the size and condition of your home, as well as the number of cleaners working. On average, a standard cleaning can take anywhere from 1-3 hours. Deep cleaning, which involves more detailed and thorough tasks, can take longer.

Can I customize the services based on my needs?

Yes, most residential house cleaning companies offer customizable services to cater to your specific needs and preferences. You can discuss your requirements with the company beforehand and they will create a tailored cleaning plan for you. This allows you to pay for only the services you need, making it more cost-effective.

Are the cleaners insured and bonded?

It is important to choose a company that has fully insured and bonded cleaners. This ensures that in case of any accidents or damages during the cleaning process, you will be protected from liability. Reputable cleaning companies should have insurance to cover their employees and clients for peace of mind.

Do I need to provide cleaning supplies and equipment?

No, most professional cleaning companies bring their own supplies and equipment. This not only saves you the hassle of buying and storing cleaning products but also ensures that the cleaners use high-quality, specialized products for optimal results.